Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,656
Community Members
 
Community Events
176
Community Groups

Automation - Problem setting DueDate?

I've made an automation that when a certain task moves from "In Progress" to "Done", it Transitions the Status to "To Do" and sets the due date to 10 working days in advance of today.

The status change works as expected, but the automation errors on the due date change saying: 

Transition issue

Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Due date (duedate)

 

Any help glady received!
Thanks

2 answers

1 accepted

0 votes
Answer accepted
Tansu Akdeniz Community Leader Jun 17, 2021

Hi @Stuart Fitzgerald 

Welcome to community.

As I see from the automation error, Due Date field is not present in transition screen to "Done" status. Can you please check it and share how you configured this automation? Do you set the field in "Edit Issue" action or pass the parameter in "Transition Issue" action?

Best

@Tansu Akdeniz I'm passing it in Transition Issue action

Tansu Akdeniz Community Leader Jun 17, 2021

So, If Due Date field is not added to transition screen, it fails.

You can either add Due Date to transition screen or set in your automation in separate action (Edit Issue -> Set Due Date) after transition issue.

edit.png

Excellent, thanks.

Tansu Akdeniz Community Leader Jun 17, 2021

You are welcome!!

0 votes
Clark Everson Community Leader Jun 17, 2021

Hi Stuart,

 

Welcome to community! Could you also share how you have the DueDate field configured in the automation, with a screenshot? I know it's possible as I have done it before but I maybe able to help with more information. Without seeing the actual configuration it's hard to troubleshoot.

Best,
Clark

Thanks Clark,

That's what I'm trying to do!
AutoTransition.png

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events