Could you suggest a method for transitioning the workflow status in our Jira project to a specific state when only the IT and DevOps subtasks are marked as completed?
We have X number of subtasks categorized as IT and DevOps tasks, while the remaining subtasks may still be in the open state.
Hi @Ishita Avinash Are you looking something similar? :
This is far more elegant than mine @Vikrant Yadav ! And uses less automation executions... I may need to update some of my own in my environment 🙃
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Hey @Ishita Avinash
This will require a bit of automation rule creation, let's go through it.
Some basics:
Okay, assumptions out of the way - automation rule time!
Rule 1: User closed IT or DevOps Subtask
When a subtask has been closed, if the label "IT" or "DevOps" is present, this rule will log 0m work on the parent, triggering Rule 2.
Rule 2: When IT or DevOps Subtask Closed, Check all Subtasks
When work is logged on this ticket, find out if all IT or DevOps subtasks are complete, if they are, transition to In Progress.
Should be all good then!
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Hi Team,
I apologize for my delayed response. I would appreciate your assistance with a couple of queries related to a project I'm working on. The project includes a rule that transitions the main issue status to "IT-Finance complete" when specific subtasks, with prefixes "IT" and "Fin," are marked as "Done." I have two questions:
1. JQL Query and Transition Rule: I need help reviewing my transition rule and JQL query. Could you please examine the screenshot I’ve attached and suggest any improvements? Specifically, I’m looking for advice on how to consolidate the five subtasks into a single JQL query.
2. Duplicate Email Notifications: We have another rule that sends an email notification when the status is changed to "IT-Finance setup complete." However, this rule is sending duplicate emails simultaneously. Can you help identify the cause of these duplicate emails and provide guidance on how to resolve this issue?
Thank you in advance for your help!
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