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Hello Jira Community.
I would like to place a question about a weird matter.
Last days, i have created some Issues, and attached some files.
After a couple of days, i view the previously created issue and i realize that The attached files (PDFs) are missing.
Any possible cause?
Anyone with the same behavior?
Is the Attachment field still on the screen? Sometimes that field gets moved off somehow.
Also, can you see attachments on other issues on other projects? So is this just a problem with this one issue? Or you can't see attachments on any issue?
To save some troubleshooting time, i proceed with re-uploading the files.
Now you can see that the Attachements filed appeared in right position, and also the files appeared in the Description field.
We will see in time how this will go.
I ll post here if anything come up
It seems that you missed the point here..
It is not resolved!
The issue wasn’t the uploading or the appearance of the attachment files field
The issue is that after a couple of days, the attachment field is missing without further notice.
thanks for your time, I will keep an eye on this and repost if anything come up
It just about has to be that someone on your team removed the field from the screen - whether they own up to it or not is another story. And unfortunately, there is no log that records that. :-(
But at least you know what to look for in the future if it happens again.
Hello Alex and Thanks for this promt responce
No one deleted anything.
The system seems to try load the files, but seems as it cannot find them.
This was noticed a couple of says before, and i have re-upload them to the Jira.
Yesterday as far as i can recall from my memory everything were there....
Today.... is another day...