Hello Atlassian Community,
We're hearing how challenging it can be to transfer work from other tools into Jira Work Management. To make adopting Jira Work Management easier, we're building a new importer tool to help you transfer your work from anywhere into Jira.
We need your help to test it. To start, we'll be testing our new importer with basic CSV import functionality only. We'll eventually add the ability to import directly from other tools too.
If you'd like to help us test the new import experience, please fill out this Google Form and we'll contact you in the coming weeks with more information about how to access the latest functionality and how to provide us with feedback.
Thank you for your ongoing support,
The Jira Work Management Team
@libby.romfh, great question. Our initial release of the CSV importer will support multiple issues type but will not support issue hierarchy.
Hierarchy is something that we are investigating as part of a future release.