Due date turning red even after the issue is moved to "done"

[Sultonkhon Maksumov]

Greetings community),

I cannot find an answer to my question, can anyone help?

We have added a field "due date" to control issue's timely execution. The due date should turn red in the board if an issue is overdue, but the due date icon in the card is turning red even after an issue is already moved to "done". 

I thought the problem was in resolution, so made a rule to make the resolution "done" when the issue is moved to "done" status. And I was hoping it would work. Now I see it has turned red again. Does anyone have any clue?

Here is what I mean.

[Sultonkhon Maksumov]

Anyone any clue?

[Curt Holley]

I would make an automation rule that removes the Due date as part of the resolution process. That rule could also leave a comment reporting whether the due date was overdue at resolution or not.

[Sultonkhon Maksumov]

@Curt Holley - thank you! But why is it happenning? Bug?

[Curt Holley]

No, not a bug. the field simply takes red once it hits the date.....there is no built in logic to do that conditional on which status/status category or column it is in.

Which is why I suggest you create that logic, if it is important to you not to see the due date post moving to done.

The only downside might be; you will lose the historical record of what the date was, which is where the notion of adding a comment comes in.

Make sense?

[Sultonkhon Maksumov]

Thank you, @Curt Holley  I think we can live with it for now). But it seems to me that the logic should have beed there. Wondering why Atlassian has not implemented it.

[sahil chowdhary]

Yes this should be incorporated