what is mail format to create jira ticket

Nanda
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March 11, 2024

I receive alerts from my monitoring tool as email, if I forward it to Jira account in a predefined format, it should create a ticket. 

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Mohanraj Thangamuthu
Atlassian Team
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March 11, 2024

Hello, Good day. You can configure mail handler to create Jira issues. No specific format is required. Reference : https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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