I have a user on my JIRA Clouse who is registered from a different domain than the one we manage. Examples his user ID is from @XYZ.com and the domain we manage is @ABC.com. My user submitted question to JIRA community and keeps getting the response he needs to contact the administrator. I'm the administrator and I keep getting error I can not update domain that is not verified. For domains that are unverified the user must update his own full name.
This is very confusing, please help!
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