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new subtask type not showing assigned workflow

Lia Mack
Contributor
November 17, 2023

Hello!

Just created a new subtask type and, according to the workflow schemes, it is assigned properly: 

workflow scheme screenshot 1.png

which looks like this:

workflow 1.png

However, once I create said new subtask type, the workflow it's supposedly assigned to doesn't show.

Instead it shows as a totally different workflow: 

workflow2.png

 

I've checked everywhere I know to look to determine what workflow the new subtask is assigned to, it says the correct, big workflow. But when I create an actual ticket, it shows this small simplified workflow.

Any ideas? Help?

Thank you!

1 answer

0 votes
Trudy Claspill
Community Champion
November 17, 2023

Hello @Lia Mack 

Are you creating that subtask in one of the 27 projects that uses the workflow scheme shown in your first image?

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