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jira running but web not login

Hello, I am using jira, now I start the jira service ,but I don't access the web . it shows,"Hmmm... "can't reach this page.

● jira.service - (null)
Loaded: loaded (/etc/rc.d/init.d/jira; bad; vendor preset: disabled)
Active: active (exited) since Fri 2022-08-26 04:59:30 CEST; 3min 20s ago
Docs: man:systemd-sysv-generator(8)
Process: 22052 ExecStop=/etc/rc.d/init.d/jira stop (code=exited, status=1/FAILURE)
Process: 22098 ExecStart=/etc/rc.d/init.d/jira start (code=exited, status=0/SUCCESS)

Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: MMMMM
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: `UOJ
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Atlassian Jira
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Version : 8.17.0
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs-0817/Tr...+installation
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Existing PID file found during start.
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Removing/clearing stale PID file.
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com jira[22098]: Tomcat started.
Aug 26 04:59:30 cn-s-comgl01d.cn.abb.com systemd[1]: Started (null).
Hint: Some lines were ellipsized, use -l to show in full.

I check the log

26-Aug-2022 04:59:34.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/8.5.65
26-Aug-2022 04:59:34.132 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Mar 30 2021 12:28:40 UTC
26-Aug-2022 04:59:34.132 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 8.5.65.0
26-Aug-2022 04:59:34.132 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Linux
26-Aug-2022 04:59:34.132 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 3.10.0-1160.76.1.el7.x86_64
26-Aug-2022 04:59:34.132 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
26-Aug-2022 04:59:34.133 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: /opt/atlassian/jira/jre
26-Aug-2022 04:59:34.133 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_275-b01
26-Aug-2022 04:59:34.133 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: AdoptOpenJDK
26-Aug-2022 04:59:34.134 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: /opt/atlassian/jira
26-Aug-2022 04:59:34.134 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: /opt/atlassian/jira
26-Aug-2022 04:59:34.136 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties
26-Aug-2022 04:59:34.136 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
26-Aug-2022 04:59:34.136 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
26-Aug-2022 04:59:34.136 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
26-Aug-2022 04:59:34.137 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
26-Aug-2022 04:59:34.137 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
26-Aug-2022 04:59:34.137 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
26-Aug-2022 04:59:34.141 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
26-Aug-2022 04:59:34.142 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
26-Aug-2022 04:59:34.142 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
26-Aug-2022 04:59:34.142 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
26-Aug-2022 04:59:34.142 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xloggc:/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log
26-Aug-2022 04:59:34.142 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseGCLogFileRotation
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:NumberOfGCLogFiles=5
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:GCLogFileSize=20M
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDetails
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDateStamps
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCTimeStamps
26-Aug-2022 04:59:34.143 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCCause
26-Aug-2022 04:59:34.146 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
26-Aug-2022 04:59:34.146 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
26-Aug-2022 04:59:34.146 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian/jira
26-Aug-2022 04:59:34.147 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian/jira
26-Aug-2022 04:59:34.147 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian/jira/temp
26-Aug-2022 04:59:34.147 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib]
26-Aug-2022 04:59:34.967 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8800"]
26-Aug-2022 04:59:35.016 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 2660 ms
26-Aug-2022 04:59:35.059 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
26-Aug-2022 04:59:35.059 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/8.5.65]
26-Aug-2022 04:59:38.027 SEVERE [Catalina-startStop-1] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start
java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
26-Aug-2022 04:59:38.035 SEVERE [main] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start
java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: A child container failed during start
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:422)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:766)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:688)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
Caused by: org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 8 more
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
26-Aug-2022 04:59:38.036 SEVERE [main] org.apache.catalina.startup.Catalina.start The required Server component failed to start so Tomcat is unable to start.
org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:422)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:766)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:688)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: A child container failed during start
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 13 more
Caused by: org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 8 more
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
26-Aug-2022 04:59:38.037 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8800"]
26-Aug-2022 04:59:38.037 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
26-Aug-2022 04:59:38.041 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8800"]
26-Aug-2022 04:59:38.043 WARNING [main] org.apache.catalina.deploy.NamingResourcesImpl.cleanUp Failed to retrieve JNDI naming context for container [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]] so no cleanup was performed for that container
javax.naming.NamingException: No naming context bound to this class loader
at org.apache.naming.ContextBindings.getClassLoader(ContextBindings.java:268)
at org.apache.catalina.deploy.NamingResourcesImpl.cleanUp(NamingResourcesImpl.java:1020)
at org.apache.catalina.deploy.NamingResourcesImpl.stopInternal(NamingResourcesImpl.java:1003)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5416)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:293)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:845)
at org.apache.catalina.core.ContainerBase.destroyInternal(ContainerBase.java:1031)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:845)
at org.apache.catalina.core.ContainerBase.destroyInternal(ContainerBase.java:1031)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.StandardService.destroyInternal(StandardService.java:588)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.StandardServer.destroyInternal(StandardServer.java:854)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.startup.Catalina.start(Catalina.java:692)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)

Can you help me?

1 answer

Hi yingxia,

Although you are starting Jira's service there are a number of 'SEVERE' errors in the logs which would cause it to stop/exit so you won't be able access it until they are fixed.

Was this previously working? Has any changes been made, such as an upgrade?

Double check the basics first such as file system permissions and Jira's config files.

Can also try manually starting '/etc/rc.d/init.d/jira' as jira's user to see if you get any other messages errors in the logs.

Hope that points you in the right direction as a start

Hi Support Team _Clearvision,

     Thank you for your answer. It works well previously and upgrade some files, but I don't remember which files I upgrade.

     Now I start "sudo /etc/rc.d/init.d/jira  start " and check the log as follows:

29-Aug-2022 02:30:09.007 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/8.5.65
29-Aug-2022 02:30:09.119 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Mar 30 2021 12:28:40 UTC
29-Aug-2022 02:30:09.120 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 8.5.65.0
29-Aug-2022 02:30:09.122 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Linux
29-Aug-2022 02:30:09.122 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 3.10.0-1160.76.1.el7.x86_64
29-Aug-2022 02:30:09.123 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
29-Aug-2022 02:30:09.123 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: /opt/atlassian/jira/jre
29-Aug-2022 02:30:09.124 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_275-b01
29-Aug-2022 02:30:09.125 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: AdoptOpenJDK
29-Aug-2022 02:30:09.125 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: /opt/atlassian/jira
29-Aug-2022 02:30:09.125 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: /opt/atlassian/jira
29-Aug-2022 02:30:09.126 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties
29-Aug-2022 02:30:09.126 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
29-Aug-2022 02:30:09.126 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms384m
29-Aug-2022 02:30:09.126 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx2048m
29-Aug-2022 02:30:09.126 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:InitialCodeCacheSize=32m
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:ReservedCodeCacheSize=512m
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.standalone=JIRA
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dmail.mime.decodeparameters=true
29-Aug-2022 02:30:09.127 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory
29-Aug-2022 02:30:09.128 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:-OmitStackTraceInFastThrow
29-Aug-2022 02:30:09.128 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.locale.providers=COMPAT
29-Aug-2022 02:30:09.128 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Datlassian.plugins.startup.options=
29-Aug-2022 02:30:09.128 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
29-Aug-2022 02:30:09.128 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
29-Aug-2022 02:30:09.129 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
29-Aug-2022 02:30:09.129 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xloggc:/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log
29-Aug-2022 02:30:09.129 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseGCLogFileRotation
29-Aug-2022 02:30:09.129 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:NumberOfGCLogFiles=5
29-Aug-2022 02:30:09.129 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:GCLogFileSize=20M
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDetails
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCDateStamps
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCTimeStamps
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+PrintGCCause
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+ExplicitGCInvokesConcurrent
29-Aug-2022 02:30:09.130 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
29-Aug-2022 02:30:09.131 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/opt/atlassian/jira
29-Aug-2022 02:30:09.131 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/opt/atlassian/jira
29-Aug-2022 02:30:09.131 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/opt/atlassian/jira/temp
29-Aug-2022 02:30:09.131 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib]
29-Aug-2022 02:30:10.225 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8800"]
29-Aug-2022 02:30:10.263 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 3109 ms
29-Aug-2022 02:30:10.314 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
29-Aug-2022 02:30:10.315 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/8.5.65]
29-Aug-2022 02:30:14.766 SEVERE [Catalina-startStop-1] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start
java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
29-Aug-2022 02:30:14.774 SEVERE [main] org.apache.catalina.core.ContainerBase.startInternal A child container failed during start
java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: A child container failed during start
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:422)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:766)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:688)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
Caused by: org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 8 more
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
29-Aug-2022 02:30:14.776 SEVERE [main] org.apache.catalina.startup.Catalina.start The required Server component failed to start so Tomcat is unable to start.
org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:422)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:766)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:688)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: A child container failed during start
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 13 more
Caused by: org.apache.catalina.LifecycleException: A child container failed during start
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:942)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1412)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1402)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.util.concurrent.FutureTask.get(FutureTask.java:192)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:931)
... 8 more
Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]]
at org.apache.catalina.util.LifecycleBase.handleSubClassException(LifecycleBase.java:440)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:198)
... 6 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/Priority
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671)
at java.lang.Class.getConstructor0(Class.java:3075)
at java.lang.Class.getConstructor(Class.java:1825)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:599)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:536)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:429)
at org.apache.juli.ClassLoaderLogManager$3.run(ClassLoaderLogManager.java:425)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.juli.ClassLoaderLogManager.getClassLoaderInfo(ClassLoaderLogManager.java:425)
at org.apache.juli.ClassLoaderLogManager.getLogger(ClassLoaderLogManager.java:249)
at java.util.logging.LogManager.demandLogger(LogManager.java:551)
at java.util.logging.Logger.demandLogger(Logger.java:455)
at java.util.logging.Logger.getLogger(Logger.java:502)
at org.apache.juli.logging.DirectJDKLog.<init>(DirectJDKLog.java:61)
at org.apache.juli.logging.DirectJDKLog.getInstance(DirectJDKLog.java:181)
at org.apache.juli.logging.LogFactory.getInstance(LogFactory.java:130)
at org.apache.juli.logging.LogFactory.getLog(LogFactory.java:227)
at org.apache.catalina.core.ContainerBase.getLogger(ContainerBase.java:359)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5040)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
... 6 more
Caused by: java.lang.ClassNotFoundException: org.apache.log4j.Priority
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1372)
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1195)
... 27 more
29-Aug-2022 02:30:14.776 INFO [main] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8800"]
29-Aug-2022 02:30:14.777 INFO [main] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
29-Aug-2022 02:30:14.780 INFO [main] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8800"]
29-Aug-2022 02:30:14.782 WARNING [main] org.apache.catalina.deploy.NamingResourcesImpl.cleanUp Failed to retrieve JNDI naming context for container [StandardEngine[Catalina].StandardHost[localhost].StandardContext[]] so no cleanup was performed for that container
javax.naming.NamingException: No naming context bound to this class loader
at org.apache.naming.ContextBindings.getClassLoader(ContextBindings.java:268)
at org.apache.catalina.deploy.NamingResourcesImpl.cleanUp(NamingResourcesImpl.java:1020)
at org.apache.catalina.deploy.NamingResourcesImpl.stopInternal(NamingResourcesImpl.java:1003)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5416)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:293)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:845)
at org.apache.catalina.core.ContainerBase.destroyInternal(ContainerBase.java:1031)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:845)
at org.apache.catalina.core.ContainerBase.destroyInternal(ContainerBase.java:1031)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.StandardService.destroyInternal(StandardService.java:588)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.core.StandardServer.destroyInternal(StandardServer.java:854)
at org.apache.catalina.util.LifecycleBase.destroy(LifecycleBase.java:321)
at org.apache.catalina.startup.Catalina.start(Catalina.java:692)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:342)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:473)
[cndex@cn-s-comgl01d logs]$ sudo /etc/rc.d/init.d/jira start

Hi Support Team _Clearvision,

      Can you tell me how to running it if I reinstall jira on the another computer?

Hello,   

      Would you like to help me?

Morning,

Seems like something went wrong during the upgrade if you aren't sure which files were updated. 

Assuming there isn't data you require from that installation then yes you can just reinstall it elsewhere.

Full details on installation using the wizard can be found here: https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-linux-938846841.html

Remember to follow the steps in 'Before you begin".

Then depending on your setup you will either be able to access Jira on a browser locally via port 8080 or over the web (this will require further configuration).

Morning,

      Thank you for your advice. But there are many datas in jira sql. If I reinstall jira, what should I do? 

In that case you will need to backup your database and home directory to move across too.

Steps for this can be found https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html

Depending on the database you use you should be able to find steps to backup and restore it to the new server in their documentation.

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