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how to remove email shared with the group?

Hi there,

 

when a collaborator opens a ticket, an email arrives informing that the ticket is open, but that email is shared for a certain group. How can I remove this group so that it does not receive notifications?

 

Sem título.png

2 answers

1 vote
Jack Community Leader May 10, 2021

Email notifications are sent out from Jira  to any users that are set to receive it under the notifications scheme. You should look under settings notifications to understand who receives it for a create issue. 

thank you.

 

Screenshot_1.png

 

works in jira service managemente, in configuration select this option. 

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