Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,740
Community Members
 
Community Events
165
Community Groups

error message addition blocking story transition due to subtask

https://confluence.atlassian.com/jirakb/how-to-prevent-issues-from-being-closed-while-the-sub-tasks-are-still-open-in-jira-724928276.html

 

i have referred above link to block the transition of the story, if subtask status is not closed. But how to add validator message for this? because on screen it doesn't show anything and doesn't do anything. So there's no way for a user to understand that subtask needs to be closed to apply transition.

1 answer

When you add a Workflow Condition, the conditions are evaluated before the transition is made available. No message will be presented in this case.

If you want a message presented, you need to add a Validator instead so that the user can try the transition and then be prevented from completing it and a message shown.

Jira Cloud does not natively have a Validator option to support this. You would have to look into adding a third party app to your instance.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,612 views 37 46
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you