edit service desk request forms


We'd like to edit service desk request forms to logically divide fields in a single request, e.g. User Account Request, User Software Request, User Hardware Request. 

This would logically group the fields in the request form and make the form overall more readable as we would avoid confusing the end user with similar looking field names.

To our knowledge, this can't be done with only fields. We've tried to inject custom JavaScript into forms, but this doesn't work well as most plugins evaluated load scripts on page load; elements referenced in the script haven't been rendered.

If anyone can recommend a plugin, or a technique using the base software, that would be great.



0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

265 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot