edit service desk request forms

Hello

We'd like to edit service desk request forms to logically divide fields in a single request, e.g. User Account Request, User Software Request, User Hardware Request. 

This would logically group the fields in the request form and make the form overall more readable as we would avoid confusing the end user with similar looking field names.

To our knowledge, this can't be done with only fields. We've tried to inject custom JavaScript into forms, but this doesn't work well as most plugins evaluated load scripts on page load; elements referenced in the script haven't been rendered.

If anyone can recommend a plugin, or a technique using the base software, that would be great.

 

 

0 answers

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,203 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you