We'd like to edit service desk request forms to logically divide fields in a single request, e.g. User Account Request, User Software Request, User Hardware Request.
This would logically group the fields in the request form and make the form overall more readable as we would avoid confusing the end user with similar looking field names.
If anyone can recommend a plugin, or a technique using the base software, that would be great.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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