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Robert Bojarski
Robert Bojarski
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May 02, 2023

Hi 

 

I seem to have an issue with deleting my organization,  it says "your organization has products that you need to remove before deleting it If you've recently removed the products, retry in a minute" I have removed all products the keep getting this message over the last week. could you please advice hove can I achieve this ? 

 

 

 

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Trudy Claspill
Trudy Claspill
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May 02, 2023

Hello @Robert Bojarski 

Welcome to the Atlassian community!

According to this document:

https://support.atlassian.com/organization-administration/docs/delete-your-organization/

"How long will it take?

Removing products from your organization can take several weeks. To reduce the risk of accidental data loss, products aren’t fully deactivated until 14 days after the date the cancellation takes effect. This is usually the renewal date for monthly subscriptions or the date communicated to you by our team for annual subscriptions. You won’t be able to delete the organization until after this time."

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