We use kanban style company-managed project. To simplify our kanban board, we enabled the backlog setting and everything seems normal until this morning.
Our backlog page is blank now, but the kanban board still works. I try to disable and enable the backlog setting, but it keep shows "Internal server error" and I still can't see our backlog items... Does anyone know how to solve this problem? Thanks!
Hi Ivory - Welcome to the Atlassian Community!
The Backlog is really just enabled by putting a status in the Backlog section in the Board Settings for the Board.
So go to the board - then select the 3 dots menu to the upper right and select Board Settings
On this page, click on the Columns selection.
In the columns page, you should see a status (preferably the first status in your workflow, whether it is Backlog or something else).
Is that what you see? If not, can you provide a screenshot?
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across Jira Cloud instance. 📢 Get y...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events