Why this user cannot see issues nor project?

[AlbertoC]

Why this user cannot view the issue?

If I search for any other permission, project administration and browsing give the same screenshot.

I see some failed conditions on "create issues" or "View development tools".

However the failing conditions says always:

userA is not a member of the atlassian-addons-project-access project role.

If I go userA and try to add the role, that role doesn't exist....

It's really very very lengthy and complex...

[Jobin Kuruvilla [Adaptavist]]

Does the user has "Browse projects" permission?

Also, check if there are any issue security levels applied on the issue or not.

[AlbertoC]

hmmm it looks like..if I choose "Browse Projects" I get the same screenshots.

I get the same result for any issue...I never applied restrictions to issues