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I created a Jira custom field and moved it to the Details section of the issue. I can pin other fields in this area, but not the custom field I created. Is there a way to make this field pinnable?
Hello @Katie Young Spencer
Welcome to the Atlassian community.
What is the field type of the custom field? Is it a field type provided natively by Jira or a custom field type provided by a third party app?
Third party app custom fields can't be pinned, as mentioned in the documentation concerning pinning fields.
Are you working with a Team Managed project or a Company Managed project? That information will be shown at the bottom of the panel on the left.
I checked in both Team Managed and Company Managed projects. It appears that in neither of them can the Dropdown/Select List type fields be pinned. But I don't see this mentioned in the documentation nor am I finding an issue for it in Atlassian's public backlog.
I recommend that you open a support case directly with Atlassian about this to find out if it is a known issue. It would be lovely if you report back here with their response.