You seem to be setting the resolution on the tickets during ticket creation. Check if the resolution field is on the create screen. If so, remove it from there. Resolution should be only set when the work on the issue is finished.
Once the ticket has a resolution, it will appear with a strike-through because JIRA treats them as resolved.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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