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I have Admin permissions in Jira Cloud with several team-managed projects. I need to create an additional board for one of these projects. But when I click on "Create board" and select "Create a board based on an existing project", the drop-down list of projects is empty - the only option is to create a personal board. Why is that?
You can create Scrum or Kanban boards only in Company-managed software projects, it is not possible to create these boards under below type of projects.
Check you project type and then try creating board on Software projects.
In "Team Managed Software" project you will have board option but it is not a kanban board and you can not configure anything in that like kanban board.
For "Company-managed software" you might not have enough permission to create a board in that project, kindly check with your project admin or Jira admin on this, they can help you to create the board for you.
I am having this issue as well. As the Jira Admin -- I have full admin permissions, never had issues before, started this morning.
Company Managed Project
Correct Permission Scheme
Board from an existing project.... after adding the appropriate fields the "create board" button remains grayed out