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Why can't I add Checklist items?

Eli Fares I'm New Here Jan 04, 2022

Hi, I am able to add a Checklist to my ticket but I cannot add anything to the checklist. What am I missing?


2 answers

Hi @Eli Fares,

From your screenshot, I can see that you use Issue Checklist Pro for Jira

In this case, if you cannot add new checklist items, one of the following is a culprit:

  • you cannot edit Jira issue (please make sure you can edit the issue)
  • advanced permissions were enabled so you must be granted checklist permissions in project configuration as presented on the screenshot:

Let us know if that helps.


Hi @Eli Fares ,

You need check to permission scheme of the project

Screen Shot 2022-01-04 at 15.36.36.png

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