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Why am I not able to access the project that I created?

In my JIRA account I am not able to access my project that i created and while accessing the page I am getting the 401 error. The page was working fine till yesterday but now it seems it's throwing error. Meanwhile I am able to access the other team projects that I am a part of on JIRA. 

 

Attaching the link below for reference.

 

Kindly help here. Thanks in advance.

Regards,

Avi.

https://dataint23.atlassian.net/jira/software/projects/DOSS/boards/4/backlog?issueParent=10074  

1 answer

0 votes
Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023

Hi @Aviral Prakash,

Welcome to Atlassian community :)

Error 401 mean "Unauthorized". Can you try log out and log in again? 

Sharing a Print Screen will help us more, because we can't get to the link you provided - a normal user (any Atlassian Community user) does not have access to your Jira.

Maybe you're just not in a project role - check the Permission Scheme settings (search for Browse project) and then check Users and Roles.

Pavel

@Pavel Junek  Please find the attached screenshotError.png

Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023

@Pavel Junek Unfortunately it still doesn't work.

Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023

Thank you for your update.

That is weird. I recommend contact Atlassian support - https://support.atlassian.com/

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