Why Account field didn't fill with default account when it's already set up?

[bohdan.oleksenko]

Hello. I create and attach tempo account to my project, but the Account field didn't automatically fill with my default account when I create a new issue. I try to reattach to project my tempo account as a default, but this didn't solve the problem. Earlier it worked, but now didn't. Can you, please, help me with this problem?

[Tempo Support]

Hello Bohdan,

We have documents might assist you to setup account field and account attribute, for more detail please kindly have a look here:

https://help.tempo.io/cloud/en/tempo-timesheets/setting-up-and-configuring-tempo-timesheets/setting-up-for-using-accounts.html

Should you have questions please feel free to contact us.

https://tempo-io.atlassian.net/servicedesk/customer/portal/6/user/login?destination=portal%2F6

Best Regards,

Steven

Tempo Support Team

[John Funk]

Hi @bohdan.oleksenko  - Did Tempo Support answer your question?