Who can change a screen configuration?

Colleen Gotling March 5, 2024

Every once in awhile, I go into an issue and the fields have changed.  I am the only admin in the company so I'm wondering is the software users are able to make changes to the screen configurations.  

Here is an example:

  • I have an issue type of "Proposal Request" in JSM.
  • Suddenly today, I noticed some of the fields used for support tickets are now in the Proposal Request screen.  I know I didn't put them there so I'm wondering how they got into this screen.

 

1 answer

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2024

Does the project have a Project admin? They may be changing. 

eduardo gonzalez March 5, 2024

Hello everyone, could someone help me configure the backlog column so that it can show me the releases assigned to the story, as shown in the image, thank!!!jira 1.pngjira 2.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2024

@eduardo gonzalez please post a new question rather than adding to this post. 

eduardo gonzalez March 5, 2024

thank

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