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When I create a Task/Story in my brject it not move to back log

When I create a Task/Story in my project  it not move to backlog. Can you please tell me how bring all those in to backlog 

1 answer

Are you working with a Team Managed or Company Manage project?

If a Company Managed project, please show us

- the filter used for your board

- the backlog that you see

- an example of a new issue you created that is not showing up in your backog.

project = A1 ORDER BY Rank ASC

This is the filter I got it from Jira baord .Please tell me why backlog items are not showing 

You did not provide all the requested information.

In addition, please provide a screen image fo the Column Mappings for your board.

is it possible to come to call then I can share my screen and show it to you 

No, that is not possible.

I am just another user in this community, not a member of Atlassian's support team.

You can block or blur any confidential information in the screen images you post.

Alternately, answer these questions:

1. What is the status and issue type for the new issue that is created?

2. Are you using a Kanban board or a Scrum board?

3. When you look at the Column Mappings, are all the Status values mapped to a column? Do you have any statuses in the Unmapped area? If you have any unmapped statuses, issues in those statuses will not appear in either the board or the Backlog.

4. If you are using a Kanban board, what statuses do you have mapped to the Backlog area in Column Mappings? Only the issues in the statuses mapped to the Backlog area in Column Mappings will appear in the Backlog area for a Kanban board.

Screen Shot 2021-05-19 at 11.25.31 AM.png

Additionally, if you are using a Kanban board, do you have this sub-filter in the Board Settings > General screen?

Screen Shot 2021-05-19 at 11.30.53 AM.png

And, if so, does your new issue have a value in the Fix Version field?

HI  Really thanks for you help . I m using scrum board . 

below you point help me to sorted out .There are some unmapped statuses,  thtas why its not showed in backlong 

When you look at the Column Mappings, are all the Status values mapped to a column? Do you have any statuses in the Unmapped area? If you have any unmapped statuses, issues in those statuses will not appear in either the board or the Backlog

 

Really appreciate you help . thanks  again . 

Like John Funk likes this

You're welcome. Glad I could help.

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