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Use automation to create a follower

Mark Berman

We have an automation that creates a new linked story upon a particular status change. We link the new story to the original. How can we add the assignee of the original story to be a follower on the new one? We are stumped.

-Mark

P.S. - We want to do this so that the person assigned to the original story gets notifications when the newly created linked story changes.

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David Blank

Hi @Mark Berman ! Could you make the Assignee from the Original Issue the Reporter on the new issue?

I might do something like this:

Screenshot 2023-10-16 at 7.26.56 AM.png

David Blank

@Mark Berman for a use-case our team has, we only want to notify the owner of the linked issue (or original issue) at certain times, not every update. For this we are looking for a change to an issue with the specific link type and then using a branch to comment on the original issue and mention the owner.

Here's what it looks like in practice:

Screenshot 2023-10-16 at 7.32.28 AM.png

Bill Sheboy

Hi @Mark Berman

Have you tried using the Manage Watchers action?

Kind regards,
Bill

David Blank

I've tried to find this action and somehow skipped over it. Always learning something new from you @Bill Sheboy !

Mark Berman

We are new newbies to automation. So the answer is no. Thank you both for the quick responses. We are going to try it out today.

-Mark

Mark Berman

Okay... so here is this first simple automation that I am doing.

Basically, you check the business review box and we create a new story. I am trying to get the Assignee from the original story to be a watcher on the new one.

I see the Manage Watcher component. This leads me to two questions:
1. How to make sure the Manage Watcher applies to the new story, not the one where the business review checkbox was checked?

2. How do I identify the assignee in the original story and pass that user to the Manage Watchers component?

Thanks in advance for your help AND patience.

-Mark

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