Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,301,203
Community Members
 
Community Events
165
Community Groups

Undo deleted user

Accidentally deleted a user.  Is there any way to undo this?

2 answers

1 accepted

4 votes
Answer accepted

Hi @Matt 

This would be possible on Server or Data Center if there was a backup taken before the user was deleted, but unfortunately this is not possible on Cloud. You may be able to raise a support ticket with Atlassian and ask them if they can rectify this issue as they have access to the databases, but you cannot do this whilst on the Free Plan of Jira.

In the future, it is always advised to disable a user rather than deleting them

Thought so, thanks for your responce

I have the same problem. Deleted the account without realizing I would be blocked from re-adding that person. How can I get this user access to Jira?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

229 views 2 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you