Unable to "create version" with project administrator role

Sindhu Mulasthanam November 20, 2019

Having the below issues for my user with project administrator role:

- "Project Settings" option not available  

- "Create Version" button not visible blocking me to create release version

2 answers

0 votes
Victor Mutambuki
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November 20, 2019

Sindhu,

If you're unable to see the project setting cog wheel, chances are you're not an admin in the project.

Victor

Sindhu Mulasthanam November 20, 2019

I have verified it and can confirm that my user is an admin in the project

Victor Mutambuki
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November 20, 2019

Do the following still stand?

- "Project Settings" option not available  

- "Create Version" button not visible blocking me to create release version

Victor

Sindhu Mulasthanam November 20, 2019

Yes, still facing the same issues.

Victor Mutambuki
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November 20, 2019

Sindhu,

That is confusing. A project admin should be able to perform those tasks. Does the user have a jira license?

Victor

Sindhu Mulasthanam November 20, 2019

Victor,

Yes, its confusing! But it's not the case with other projects, using the same user and roles.  And yes, the user has license!

0 votes
Samu Hynynen November 20, 2019

Does the project administrator role have 'administer projects' permission in the project?

Sindhu Mulasthanam November 20, 2019

yes, it does.

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