Unable to drag and drop attachments

Jessica Bailey January 17, 2019

Hi,

I'm currently unable to drag and drop attachments onto my assigned issues. I've tried it on several browsers including Chrome, Internet Explorer and Firefox but I'm still having the same issue.  My colleague is able to to use the drag and drop function without any issues - how do I rectify this?

Thanks in advance!

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Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 17, 2019

@Jessica Bailey

Please click here to read more on how to solve your issue.

If you have any questions please don't hesitate to ask.

Best,

Fadoua

Jessica Bailey January 21, 2019

Thanks @Fadoua! It seems to be working fine now.

 

Thanks

Jess

Like Fadoua likes this
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 21, 2019

@Jessica BaileyThank you for accepting my answer!

Lydia M March 6, 2024

The issue linked above seems to only pertain to Firefox. I'm having this issue and using Chrome. Files saved locally will upload but not from Teams or SharePoint. Any ideas?

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