Hi,
Followed the below reference to create issues from email.
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
Below is the error message that I get when performing the email test.
Found 10 unprocessed message(s) in the imaps folder.
Creating user 'no-reply@microsoft.com'.
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Creating user 'monitoring@downnotifier.com'.
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Creating user 'account-security-noreply@accountprotection.microsoft.com'.
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Creating user 'caanotifier@gmail.com'.
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]
Please help me to set this up.
Regards,
Ajith R S
Hi Ajith,
My guess is that you need to either create all of those users as Jira user (not likely what you want) OR you need to set a Default Reporter to be an existing user in the mail handler you created. What I have done, instead of say using my own userid is to create a single 'email creation user', e.g. email.user@mydomain.com.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.