Unable to add users to view a dashboard

chris_wright March 4, 2024

We are unable to add users to view a dashboard, previously this hasn't been an issue. It is stuck as a private Dashboard, that i can only see. The editor option has the ability to add users or groups etc..... I would suspect the same drop downs to be available for adding viewers.

Is this a bug?

Any ideas would be appreciated?

 

thanks 

1 answer

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Trudy Claspill
Community Leader
Community Leader
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March 4, 2024

Hello @chris_wright 

Do you have this problem with any other dashboards you have created?

Does it happen to other users that have private dashboards?

 

Can you provide a screen image of what you see when trying to change the viewers for the dashboard? You should see options like this:

Screenshot 2024-03-04 at 5.58.24 PM.png

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