Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trying to switch workflow of one of our projects but error occurs when entering workflow settings

Hello,

 

I'm trying switch the workflow of one of our projects but entering the workflow settings gives the error below. 

 

https://share.getcloudapp.com/8LubQd87

 

I've managed to do the same for 7 other projects but for this one I don't even know what could be the problem. All of the projects, including this one are software projects and should have the same workflow, as I've already done it for others.

 

How should I proceed to solve this?

 

Best,

Metin

2 answers

0 votes
John Funk Community Leader Mar 30, 2021

Hi @0x0mtn - so you have done the exact same thing with the same workflow for the 7 other projects and they all worked fine? But this one doing the same thing as the others always gives you an error? 

Hi @John Funk , 

 

Yes, exactly. 

Like John Funk likes this
John Funk Community Leader Mar 30, 2021

Going to see if someone from Atlassian can help you out.  :-)

Like 0x0mtn likes this

Thank you for your help @John Funk :)

Like John Funk likes this
0 votes

Hello @0x0mtn,

Thank you for reaching out to Atlassian Community!

Checking the logs of your site, I couldn’t find anything specifically related to Workflow. 

Can you please open the developer tools on your browser and check on the console tab if it shows any other error when you follow those steps?

I found similar cases, but from 2016 and Jira changed a lot since then, but please, test using another browser or incognito mode just to make sure that no extensions are preventing it from working correctly.

Is it affecting other administrators if they try to go to the Workflows page?

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Marketplace Apps & Integrations

New Cloud Apps Roundup - Spring 2021

Atlassian's marketplace partners have had a very productive start to 2021! Since our last roundup, our developer community has added over 160 new cloud apps to the Atlassian Marketplace to help you...

124 views 3 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you