Text Fields Search in Jira Cloud vs Data Center

Iro Karavasili
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March 7, 2024

Hello all,

We recently migrated from DC to Cloud Jira.

We have some text fields and we noticed some differences when searching for issues.

In DC for example when we run this query: text ~ "RQ00043387"
and we receive as a result 2 jira issues which have the above text in the Customer_Info field (it's a text field)

In Cloud when we run the same query we receive no results.

The only way to get the results is to run this: "Customer_Info[Short text]"~ "RQ00043387"

Is there any setting or another way to use the text search to get the same results we had in DC?

Thank you!

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