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Tempo worklogs dissapeared

ThomasMeMan
ThomasMeMan Jun 23, 2020

HI,

 

All our historical tempo woklogs dissapeared. This is quite problematic for us. Can you please have a look into it and recommend on how to restore those worklogs?

 

Thanks,

Thomas

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Dave Rosenlund _Tempo_
Dave Rosenlund _Tempo_
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May 04, 2023

Hi, @ThomasMeMan — welcome to the community 👋

Sorry for the late reply, but to add to what @Alex Koxaras _Relational_ has said, and if you haven't already done so, you may want to contact the Tempo support team for urgent issues like this one.

Either way, please let us know the outcome when you can.

Best,

-dave

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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May 02, 2023

Hi @ThomasMeMan 

This place is not Atlassian's support, but its community. With that being said, most of us here do not work for Atlassian.

Concerning Tempo, from what I know it stores the data outside of jira https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?hosting=cloud&tab=privacy-and-security so you have to talk directly to Tempo.

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