I've a team and 6 members, i'm one of the two people who manage the team and needs insight on the time tracking. The problem is, my colleague gets the whole report on time, mine only shows 4 out of the 6 employees time (one of them was showing before but all of the sudden it stopped).
Any way to fix this?
Thank you in advance.
A couple of things for you to check.
To view the worklogs of other users in Tempo, you need to have either the "Browse Project" permission for the projects the users are logging work on. Additionally, you need to have either the
- View all worklogs permission for the projects the other users are logging work on or the
- View worklogs permission for the Team that the users are members of.
Please take a look at https://tempo-io.atlassian.net/wiki/spaces/KB/pages/1797652489/Cannot+see+other+users+worklogs for more information.
In case you have these permissions, but can still not view the worklogs of these 2 users, can you please create a ticket in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this.
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