I have very minimal experience working with team-managed projects. I created a new team-managed project from the content management template and made 3 people project admins.
One of the project admins created a new issue type, but it is showing below the line in the left create issue type pane. Her issue type cannot be selected when creating a new issue. I created one just now, and it worked fine. I am the overall site admin, but in that project I am a project admin just like the 3 people.
This person has regular jira software and Confluence product access. Thanks
Hi @Gail Boozer
can it be that you are talking about a sub-task issue type? Because they cannot be selected when creating issues and have to be created from a parent issue. And that would explain why it is displayed "below the line" in the configuration.
Thanks Max. I did a little more research, and it was indeed created as a sub-task; however, she created it as "create issue type" - not by selecting sub-task. There was no prompt asking if you wanted a sub-task type. Really strange.
As a work-around I suggested creating new issues as Task or Story then changing icon and name.
You're welcome! :) I'm happy that my gut feeling was right. ;) It can happen easily if all "standard" issue types have been created in the team-managed project as they will be presented as you can see on the screenshot. You then have to select "Create issue type".
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event