Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sub tasks visible on backlog but not in Kanban board for a specific user

For a specific user, sub tasks appear on the backlog view, in the "to do" section, but when I switch to Kanban board the user don't see these sub tasks only stories. 

As admin I can see these sub tasks on the board and in the backlog so it is not a filter issue, also not permission issue since the user see these sub-tasks on the backlog view. 

columns are mapped for this status.

What could be the problem?

3 answers

0 votes
Mirek Community Leader May 23, 2021

Hi @Meital Adir 

Are you 100% sure that you and this specific user is viewing the same board? Does this user see (can access) the sub-tasks (not on a board but simply by going to the ticket)? Isn't there any quick filter (or swimlane) enabled that add additional filtering?

Hi @Mirek 

I am also facing similar problem.

If I view scrum board then subtasks are also coming in Active Sprints section , but if I open kanban board, then only issues are visible (not subtask).

My actual requirement is to make display of scrum board same as Kanban board

I had a story swimlane, when I removed it the sub tasks appeared. thanks

Like # people like this
Mirek Community Leader May 24, 2021

Yes, just as I expected :) .. Glad that it is resolved for you.

Like Badola_ Aprajita likes this

I am also facing same issue.

Did you got the solution to this??

This user didn't have permission to view the story, only its sub tasks, so when I set the swimlane to "None" (instead of story) that solved the issue. 

Like Badola_ Aprajita likes this

Er, you can't do that in Jira - you can either see a story and all its subtasks, or you can see none of them.

I think what you mean is that the swimlane setting you were using doesn't show sub-tasks.

We have issue security level that only the assignee (or admin) can see issues from this project. in that case the story was assigned to someone else, only the sub tasks assigned to him.  

I updated the configurations of swimlanes and issue got resolved..

Thanks @Meital Adir 

I updated the configurations of swimlanes and issue got resolved..

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

237 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you