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Status in project 1 workflow to transition status in project 2 workflow

Edited

Hi there

I'm looking for an automation rule that when the status changes to 'in progress' in project 1 and the summary field matches the summary in project 2, then the status in project 2 must change to 'development'.

Would I have to add the rule in each project or can it be a global rule?

Please help.

1 answer

1 accepted

1 vote
Answer accepted

Hi @Thembisa Ndlamlenze 

 

To achieve this you need to create global rule limited for both projects. Issues from projects should be linked. Without that it will be hard to find relation between issues.

Rule should be like this:

  • When - issue tranistioned
  • Condition - check if triggered issue is from project 1 (Project is one of...)
  • Branch rule for linked issues (you need to set proper link type)
    • Condition - check if linked issue is from project 2
    • Action - tranistion issue

 

Hope this will help you :)

 

Regards,

Seba

Hi, @Sebastian Krzewiński 

I am trying to use your rule but it is not working.
This is the rule I put together, am I doing something wrong? Thanks

Captura de ecrã 2022-03-11, às 11.14.42.png

Hi @Patrícia Gomes 

Rule didn't start at all or it start but it didn't work? Can you share audit log? 

 

Regards,

Sebastian

Hi, @Sebastian Krzewiński 

doesn't seem to start. I haven't recorded any logs about the automation run and I really have no idea what it could be

 

Captura de ecrã 2022-03-14, às 11.40.37.png

Did you make transition from 'Em progresso' to 'Concluido' to trigger this rule?

Like Patrícia Gomes likes this

I made a mistake on the status, it would be "Done" and not "Concluido".

Everything is working now, thank you very much for your help!!

Like Sebastian Krzewiński likes this

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