Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,362,080
Community Members
 
Community Events
168
Community Groups

Some users cant see linked issues in one project

As the title says, some users cant see linked issues in one specific project.

If they go to the other project, they can see the linked issue from the original project.

All of the users (who can and can not see linked issues) are in the same group (Group in User management part of Jira) that have the Developer project role (People tab in project settings), that project role has permissions to browse both projects and to edit ticket, comments etc. in both projects.

Can anyone please let me know what else should I check? This seems very illogical. Thank you.

1 answer

Hi @Danilo Simic ,

users can see linked issues in a different project if they have "Browse Issues" permission in the target project. If a user can't see a project, he can't see issues everywhere in JIRA (links, dashboards and so on)

Hope this helps,

Fabio

The user has that permission in both projects.

The user is in a group called Global_Development, this group has the "Developer" role in both projects, and both projects use the same permission scheme.

That is why I resorted to asking here, to me it seems that everything is setup correctly.

I also checked Global permissions, they seems to be ok as well.

Thank you for your feedback Fabio.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events