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Setting up automation that is triggered by a changing field (specific value)



we do want to set up a certain action when the situation occurs that a specific issue field (in our case ("Responsible:") is changed to a spefic value (a certain team "Team A" that is responsible for an issue).

So our first trigger is "when value changes" for this field "responsible".

We're right now wondering how we set the following condition to cover the value after transition.

Scenario might be:

  • a story is created
  • the field "Responsible:" is set to "Team B"
  • a day later the story is handed to Team B, so the field "Responsible:" is set to "Team A"
  • now we wont the automation rule to fire a certain action

Thanks in advance & mea culpa, if it already covered in other thread (did not find it though until now)


1 answer

0 votes
John Funk Community Leader Dec 21, 2021

Hi @C_M_ 

I am not sure I follow exactly what you want. It's easy enough to create a trigger that is based on a field value change. 

But what is it you want to happen when the value of the field changes? 

Do you have a rule already created that you can share and we can walk through together?

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