Hi,
We are working in a server environment and will need to do the migration to cloud at some point.
When going from Server to Cloud, does the migration:
- Keep all timestamps associated with the ticket history, comments, state transitions, etc.
- Retain the same ticket IDs
- Migrate all linked documentation
Is there anything that is lost or not able to be migrated when going from server -> cloud?
Thanks.
Andrew,
Welcome to the community. Yes it will retain information from server when you migrate to cloud. If you have a cloud project with the same project ID then it will not retain the same ID. Linked documentation depends on how it is linked. I am assuming that you are starting with a fresh cloud instance.
I would suggest following this guide as it will provide some great step by step instructions on how to move to the cloud. https://confluence.atlassian.com/cloud/use-jira-site-import-to-migrate-from-server-to-cloud-972349848.html
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