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Send a email for a user picker field

Hello everyone,


I'm trying to create an automation to send an email to a collaborator whenever it is entered into a custom user picker field, but I can't put the collaborator's name in the email body via a smart value.
What appears in the place is a strange combination of numbers, as in the image.

image.pngimage.png

 

 

 

 

Does anyone know why this is happening?

2 answers

1 accepted

1 vote
Answer accepted

Hi @Douglas Oliveira ,

Is the use of  

.displayName}}

a option?

See also

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/

 

Greetings, Marco

@Marco Brundel 

 

Its work! Thank you very much.

Like Marco Brundel likes this

@Douglas Oliveira 

I found this issue on the topic in Atlassian's backlog. Does it apply in your case?

https://jira.atlassian.com/browse/JRACLOUD-72779

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