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Security and access


I have a free JIRA account.

I am new to Atlassian products and highly concerned about security breaches that may occur.

1) Due to the thing the default dashboard is Public, if anyone (either an atlassian user, who does not belong to the atlassian stuff, or anyone else) discovers my login name (I mean or if I log into atlassian community or any other of, can this person access my default dashboard or any information in my account?

2) Who exactly of the atlassian stuff can access information in my account, which exactly information can he/she access, how exactly he/she can use this information, and in which cases he/she can use this information?

Does this person have to warn me before he/she accesses my account?

Does this person have to get my approval before he/she accesses my account?

3) Can I disable or delete or hide Default Dashboard?

If not, after I copy the default dashboard and make the copied one private, can I disable or delete or hide Default Dashboard?

4) If I install and/or use a plugin app available at your website (I mean any of connected apps), does anyone, who manages this app (I mean anyone of the app's team members), can access my account and in which cases?

Does this person have to warn me before he/she accesses my account?

Does this person have to get my approval before he/she accesses my account?

2 answers

0 votes
Jack Community Leader Dec 04, 2020

Hi @Mihails Monokandilos , given your level of concern I would refer you to Atlassian Trust Center for a complete response to your post.

Here is some input from me on your specific questions to the best of my ability.

  1. You indicate "due to the thing...", what "thing" are you referring to. If you own a dashboard you can set the permissions as desired. One think you might wish to do is to test access from a 'public' connection and observe for yourself.
  2. I don't know what you mean by "Who exactly of the atlassian stuff..." what "atlassian stuff".
  3. No one can access your account except for you. You have the password. If you are asking if Atlassian employees have access the answer is that they cannot access your instance w/o your express permission. For example if you open a support ticket and wish them to log into your Jira instance to help resolve an inquiry then you MUST click a provided link and grant permission.
  4. not sure what the default board is TBH. I would have to see what you are talking about to better answer. But go to the Boards screen and see if it shows and see if you can delete using ellipses on the right.
  5. no they cannot access your instance.

again, I would refer you to the Trust Center.

0 votes
Daniel Ebers Community Leader Dec 07, 2020

Hi Mihails,

Jack answered the most topics already perfectly.

As for the "system dashboard" or default dashboard like it is apparently called in Cloud nowadays.
No, you cannot delete it. But if you have created an own dashboard four yourself this one takes precedence.

That means you are presented with your own dashboard but can switch to the default dashboard anyway. It will not be deleted, or vanish.


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