It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Resolution set when adding item to sprint Edited

I've got a weird issue happening that I'm kind of stumped on.  Hoping you-all can help me out.

When my project users create items in the backlog and once created, move them to a future sprint, the work items is automatically adding a resolution of Done to the card.  It's not happening for me (admin rights) and its not happening to other projects that use the same workflow.  I don't see any Jira Automation that would cause this issue.  

This happen with multiple workflows as Bugs/Stories are on one workflow and Tasks are on a separate workflow.

any suggestions?


1 answer

1 accepted

0 votes
Answer accepted

hello @Buck , I can't think of anything which would update your resolution value when there is not project automation or postfunction configured in your workflow. However, I found this post where one of the users had similar case and he mentioned that removing "resolution" value from his "Default edit/create/view screen" has  solved the problem - Resolutions are being automatically changed to "Done" when the User Picker field is changed? 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

2,529 views 14 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you