Removes or changes file extensions when downloading attachments

Henning _Jira Ninja_ November 4, 2020

I have uploaded attachments to Jira tickets in a next-gen software project. However, when I try to download them, Jira either changes the file extension or removes it totally.

A few examples:

  •  I uploaded .wav file, when downloaded it had no extensions, just a file.
  • Uploaded picture (.jpg) when downloaded it became .jpg.crdownload

Is this just for me, or is it a known bug?

1 answer

1 vote
Bill Sheboy
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November 11, 2020

Hi @Henning _Jira Ninja_ 

This appears to be an old defect, which was fixed and has re-appeared.  You can watch it and vote for it at the link below:

https://jira.atlassian.com/browse/JRACLOUD-72362

The work-around is to disable the new Jira issue view.

Best regards,

Bill

Henning _Jira Ninja_ November 12, 2020

Wierd. I will vote for it.

Like Bill Sheboy likes this

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