Recurring tasks should appear in Active sprints only, not in backlog

Question

Hello,

I have setup a Recurring task (via plug-in:

Recurring Tasks for Jira Cloud) and want it to appear in Active sprints only, not in backlog (which it is currently happening).

In the field "Sprint state" I have set it up as "Active Sprint". Even with this in place, the task appears in both Active Sprint and Backlog. My goal is not to have in Backlog and only in Active Sprint. Do you know how to do this?

Thanks,

Raj

Raj Reddy_zu1v5p · Answer

Thank you very much Trudy for replying immediately.

On detailed investigation I found out that we created two recurring "AV/ND Titles Daily" tasks - one from "Backlog" and one from "Recurring Tasks". That is the reason why we were seeing two different times for creation of this task. Having said that, I have completely deleted the one from "Backlog" and left alone the one from "Recurring Tasks". This solution worked - No more Backlog task. This test was completed this morning. We are good now. This request is closed. Happy Friday :)

Raj Reddy

Raj Reddy_zu1v5p · Answer

Thank you very much Niranjan for replying immediately.

On detailed investigation I found out that we created two recurring "AV/ND Titles Daily" tasks - one from "Backlog" and one from "Recurring Tasks". That is the reason why we were seeing two different times for creation of this task. Having said that, I have completely deleted the one from "Backlog" and left alone the one from "Recurring Tasks". This solution worked - No more Backlog task. This test was completed this morning. We are good now. This request is closed. Happy Friday :)

Raj Reddy

Trudy P Claspill · Answer

Are you creating the task in a Team Managed project or a Company Managed project?

Can you show us a screen image where such a task is both in an Active Sprint and appearing in the Backlog?