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Project entry error

Carlos Soler Suarez September 7, 2022

When entering a project, it generates error: HCQHJ8 and does not allow actions to be carried out on the project.

1 answer

0 votes
Trudy Claspill
Community Champion
September 7, 2022

Hello @Carlos Soler Suarez 

Welcome to the community.

What exactly are you selecting when the error occurs?

Can you provide a screen image?

Does it happen with every project?

Does it happen for every users?

Have you tried contacting Atlassian Support directly?

https://support.atlassian.com/contact/

Carlos Soler Suarez September 7, 2022

Error.png

The error is presented by a user trying to enter a project.

Trudy Claspill
Community Champion
September 7, 2022

¿Lo hace cuando el usuario intenta hacer clic en otras opciones, como "Retraso"?

¿Ocurre para todos los usuarios?

¿Has intentado ponerte en contacto con el soporte de Atlassian directamente?

https://support.atlassian.com/contact/

Carlos Soler Suarez September 7, 2022

El error se presenta cada vez que el usuario ingresa al proyecto, no permite ingresar a las opciones del proyecto.

Apenas logre contactarlos.

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