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Problem with creation Sub-task in project

Good day, everyone.

Need help with problem about creation Sub-task. Sub-Task issue type already include in Issue type scheme. Project uses several worklows for different issue types.

The main problem that creating Sub-tasks allowed only from one issue type - change request -  but can't create from bug issue type although they use similar workflow. From other issue type no buttion create sub-task.

Can someone, please, help with it?

Thank you

2 answers

1 accepted

The problems solved.

In Scriptrunner -> Fragments -> Hide system or plugin UI element were chosen following parametrs:


and chosed issue types for which it is true

0 votes
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 10, 2023

Hi @Дмитрий Дергач ,

Welcome to the Atlassian Community!!

Could you please share screenshot for the same and can you please check weather the Bug issue type is a standard issue type ?

Hi @Mayur Jadhav , ty, 3 sreens bottom.

On 3-rd screen issue types in scheme.

On 1-st screen main problem - ticket Bug and i can't create sub-task
On 2-nd screen - i've changed issue type on Change Request and button appears and i could create sub-tasks

Both this issues types use similar worklfow 
Bug_issue.pngChange Request issue.pngIssue types.png

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