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Hi team,
My team is unable to see the dashboard filters I have created, even though I have shared the link with them by adding them as viewers, I have also made the filter on the dashboard viewable too.
Nothing has worked so far and the dashboard is visible but the filters are not within the dashboard.
Can you help me please? Is this to do with the version of JIRA we are using?
Thanks in Advance!
Hi @Sana Saraff Welcome to the Atlassian community.
Please check the below possible causes which restricting users from getting access to the Dashboard
Let me know how it goes.
Thanks
Ravina
Hi @Ravina
Thank you for the quick reply. When they try to access the filter - its throwing an error message as below:
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@Sana SaraffAhh, So users are not able to access the filter so the dashboard as well, you need to check the filter permissions to give them access may be single user, group or project etc, make sure to click on add and later save to check the changes and re-verify it again to confirm permission changes are updated, sometime we not save it and cause this issue.
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Thanks @Ravina _ I have re-applied the permissions(had to do it a few times) and now I can see its all working fine.
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