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Post Functions stopped working using the JMWE app - any suggestions on how to fix?

Amanda Busiello
Amanda Busiello Aug 29, 2022

Post Functions stopped reading. It just shows up as "bad reading" and isn't loading. 

 

Any suggestions on how to fix? 

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David Fischer _Appfire_
David Fischer _Appfire_ Community Leader Aug 29, 2022

Hi @Amanda Busiello 

If it stopped working on Friday, that's likely due to a known Jira bug with app updates. The quick fix is to uninstall and reinstall the app, you won't lose anything. 

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G subramanyam
G subramanyam Community Leader Aug 29, 2022

Hi @Amanda Busiello welcome to the Atlassian community.

The troubleshooting steps are made available on this confluence help page. I haven't come across this issue, so, can't reproduce myself. Please see if the document steps are helpful for you.

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Amanda Busiello
Amanda Busiello I'm New Here Aug 29, 2022

thank you for your help! I am thinking I'd do a backup of the jira instance just to be very cautious. 

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