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Populating confluence pages in JIRA Ticket

Hi All,


We have a requirement where Knowledge base pages( Confluence pages) used to resolved earlier(same type of tickets) should get auto-populated while Jira ticket creation or after ticket creation.

Please share if you are aware of any plugin to meet this requirement or have any idea on it.

1 answer

Hi @Manish Ranjan

The feature that you are looking for already exists in Jira Service Management; please take a look at Set up a knowledge base so customers can serve themselves. This only works on Jira Service Management, it would not work on Jira Software.


hi @mogavenasan

I am aware that JSM provides this feature but is there any plugin which can provide the same feature on Jira software?

Not that I know of.

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