Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Populating confluence pages in JIRA Ticket

Manish Ranjan
Manish Ranjan Jan 15, 2021

Hi All,

 

We have a requirement where Knowledge base pages( Confluence pages) used to resolved earlier(same type of tickets) should get auto-populated while Jira ticket creation or after ticket creation.

Please share if you are aware of any plugin to meet this requirement or have any idea on it.

Answer
Watch
Like Be the first to like this
108 views

1 answer

2 votes
mogavenasan
mogavenasan Jan 18, 2021

Hi @Manish Ranjan, 

The feature that you are looking for already exists in Jira Service Management; please take a look at Set up a knowledge base so customers can serve themselves. This only works on Jira Service Management, it would not work on Jira Software.

Thanks,
Moga

View More Comments
Manish Ranjan
Manish Ranjan Jan 18, 2021

hi @mogavenasan

I am aware that JSM provides this feature but is there any plugin which can provide the same feature on Jira software?

Like
mogavenasan
mogavenasan Jan 18, 2021

Not that I know of.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Brittany Joiner
Brittany Joiner
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

75 views 4 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you