Populating confluence pages in JIRA Ticket

[Manish Ranjan]

Hi All,

We have a requirement where Knowledge base pages( Confluence pages) used to resolved earlier(same type of tickets) should get auto-populated while Jira ticket creation or after ticket creation.

Please share if you are aware of any plugin to meet this requirement or have any idea on it.

[mogavenasan]

Hi @Manish Ranjan, 

The feature that you are looking for already exists in Jira Service Management; please take a look at Set up a knowledge base so customers can serve themselves. This only works on Jira Service Management, it would not work on Jira Software.

Thanks,
Moga

[Manish Ranjan]

hi @mogavenasan

I am aware that JSM provides this feature but is there any plugin which can provide the same feature on Jira software?

[mogavenasan]

Not that I know of.