Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira Software
Questions
Not able to select/see the field values in basic search

Not able to select/see the field values in basic search

We have field called Product Co-Ordinator which is a single select fields and it has values. While I am searching the field through basic search I can able to select the field but not able to see the field values under the custom field.

1 answer

0 votes

Hi @Sreenatha Reddy J ,

First, try limiting your search to a project which contains that field. Are you able to see the values now?

Are you able to see its values on the issue detail view when filled out?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I have tried limited my search and tried and its not working and also in issue view detailed view we can able to see the values.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Could you share a screen of how it looks when you try to select a value in that field?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Another question: Do you have the Browse users and groups global permission?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Error message.PNG

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Yes, I have all the permissions

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Are you able to select a user within the Edit screen of an issue for this field?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Yes, I can able to select a user in edit screen

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

TAGS

Community showcase