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Not able to select/see the field values in basic search

We have field called Product Co-Ordinator which is a single select fields and it has values. While I am searching the field through basic search I can able to select the field but not able to see the field values under the custom field.

 

1 answer

0 votes
Dave Mathijs Community Leader May 26, 2022

Hi @Sreenatha Reddy J ,

First, try limiting your search to a project which contains that field. Are you able to see the values now?

Are you able to see its values on the issue detail view when filled out?

I have tried limited my search and tried and its not working and also in issue view detailed view we can able to see the values. 

Dave Mathijs Community Leader May 26, 2022

Could you share a screen of how it looks when you try to select a value in that field?

Dave Mathijs Community Leader May 26, 2022

Another question: Do you have the Browse users and groups global permission?

Yes, I have all the permissions 

Dave Mathijs Community Leader May 26, 2022

Are you able to select a user within the Edit screen of an issue for this field?

Yes, I can able to select a user in edit screen

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